Política de reembolso

At Vibras, all sales are final.

Due to the nature of our products, we do not accept returns, exchanges, or refunds once a purchase has been completed.

Please note that our crystals and gemstones are natural products. Each piece is unique and may feature natural variations in color, shape, texture, inclusions, small chips, cracks, or other imperfections. These characteristics are part of the stone's natural formation and are not considered defects.

We encourage customers to review product photos and descriptions carefully before purchasing. By completing your purchase, you acknowledge and accept the natural characteristics of our products.

If you receive the wrong item or an item that was damaged during shipping, please contact us within 48 hours of delivery with your order number and clear photos so we can review your case.

Thank you for your understanding and for supporting our small business.